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Effective Date: 10th July 2023

This Privacy Policy outlines how The Big Plug (“we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained through our website (thebigplug.com). We are committed to safeguarding the privacy and confidentiality of our website visitors and users. By accessing or using our website, you agree to the terms and practices described in this Privacy Policy.

Information We Collect:

  1. Personal Information: When you contact us via email at hello@thebigplug.com or through our contact form, we may collect your name, email address, and any other personal information you provide voluntarily.
  2. Log Data: Our website may automatically collect certain information about your visit, such as your IP address, browser type, device information, and referring website.
  3. Cookies: We use cookies and similar technologies to enhance your experience and collect information about your preferences and browsing activities on our website. You can modify your browser settings to manage or disable cookies if you prefer.

How We Use Your Information:

  1. Communication: We may use the personal information you provide to respond to your inquiries, provide information about our services, and communicate with you regarding our business relationship.
  2. Analytics: We may analyze non-personal information, such as website usage data, to improve our website’s performance, functionality, and user experience.
  3. Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Information Sharing and Disclosure:

  1. Service Providers: We may engage third-party service providers to assist us in operating and maintaining our website or to perform services on our behalf. These providers have access to your personal information only to the extent necessary to fulfill their obligations to us.
  2. Legal Requirements: We may disclose your personal information if required by law, court order, or legal process, or if we believe that such disclosure is necessary to protect our rights, safety, or the rights, safety, or property of others.

Data Security:

We employ reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Links to Third-Party Websites:

Our website may contain links to third-party websites. This Privacy Policy does not apply to such websites, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at hello@thebigplug.com or write to us at the following address:

The Big Plug
J. J. Rawlings Avenue,
Adenta, Accra

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised version on our website. Please check this page periodically for the most up-to-date information.

By continuing to use our website after any changes to this Privacy Policy, you acknowledge and agree to the updated terms.

Last Updated: 9th July 2023